Post reply

Re: Manhattan Club Lawsuit (by Melody P.):

I just spoke to reservations about canceling my April 3rd and April 16th and 17th dates. This was on March 14th, 2020 in the morning hours. My year ends April 29th, 2020. My husdand was very recently diagnosed with small cell lung cancer. Therefore his immune system is severely compromised and told by his doctors not to travel to NYC. We live across the river in NJ and would be driving.I asked if I could receive an extension for these 3 days going into my next usage year of April 2020 to April 2021.. If I can't I would loose them. We've been members since 2003 and are in good standing. The woman said she could not, but the 3 day cancellation time line is waived. We can cancel up to the morning of our reserved date. She also said that this could change and to check back again. But this blew my mind. She compared this to 9/11 and said they didn't extend the days back then. This is far more serious then 9/11 and under my husbands lung cancer circumstance it's totally different.

deborahs528 wrote:

Chris, thanks for your reply and reminding me of the 72 hour rule. My contract for the year runs May 10- May 10, so perhaps I can reschedule and make it in May.

I think the point Chris is making is that this is a dire health emergency situation (I'm 68 with underlying conditions, though otherwise very healthy), and this is what the powers that be are recommending....that we don't travel, esp to NYC. If TMC doesn't honor this then there could be repercussions.

I remember reading from other forum posters in the past, that when they quit paying their fees, and then TMC tried to ruin their credit by reporting them, once the member contacted the credit bureaus and told them what was going on and about the suit, their credit was restored.

chrisv126 wrote:

deborah s,

as i recall, you can cancel a reservation (i believe) 72 hours prior to the beginning of the reservation. notwithstanding that "rule" and under the dire circumstances surrounding the coronavirus, demand that they let you cancel or postpone your reservation. in the worst scenario for you, threaten them saying you will report them to the CDC AND/OR THE DEPT OF HEALTH AND HUMAN SERVICES.