COVID-19 Related Cancellations

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Original Message:

COVID-19 Related Cancellations (by Louis D.):

Hi we also have an upcoming trip to Aruba and are trying to deal with cancelling or possibly rebooking. Mariott really needs to do something here considering the WORLD is basically shut down. If they ever expect to sell more time shares they should figure it out.

timothys142 wrote:
We have an upcoming trip to Aruba. The week was rented through a listing on Redweek and paid for via check directly to the owner. The Marriott property has authorized cancellation due to Aruba banning all inbound international travel. There is no way to get there.

The owner is not responding to our requests for information, guidance, cancellation. Has anyone dealt with this?