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Re: COVID-19 Related Cancellations (by Peter C.):

I am in a similar position, as I booked a week mid-April through a Red week direct booking for Maui (Westin Kaanapali shores) which is very expensive. Now that the Hawaii governor has told people not to travel to Hawaii, and a mandatory travel restriction there appears inevitable, I'm being told by RedWeek that any refunds are at the discretion of the owner, but they have not told me whether owner has responded in any manner to my request for such refund and I have no way to contact the owner directly. On top of that, my wife being pregnant (4.5 months) is considered higher risk for this, so I feel I have no choice but to cancel. If it's completely non-refundable, I feel I at least should have the right to re-sell that week on my own to try to recoup at least a portion of the reservation, but I'm getting no response from RedWeek on that option. Anyone else in similar situation?