COVID-19 Related Cancellations

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Original Message:

Re: COVID-19 Related Cancellations (by Elizabeth & Mark H.):

Peter, Redweek opened and closed a dispute on the day of arrival without contacting me as an owner; they said they were refunding the guests the full amount. If I had been contacted the night before, I would have cancelled my booking with the Westin for the guests and agreed to the refund. As it stands now I am out my maintenance fees and my ownership usage. Westin/Vistana is accepting cancellations up to Midnight EST the night before check-in.

I own 6 weeks at the Westin in Maui and rent 2-3 weeks every year on Redweek. NO Longer

REDWEEK DID NOT ACT IN GOOD FAITH