Post reply

Re: COVID-19 Related Cancellations (by Den):

I hope the above incident did not really happen.

Redweek's arbitration panel - I expect they would contact the owner to get input before making some arbitrary decision based solely on input from the renter. We should expect nothing less from Redweek.

Further, I question a decision being allowed as late as the day before check-in by the arbitration panel. The owner, under this circumstance forfeited any chance pursuit of any other remedy or negotiation.

Another concern - I am wondering if someone could simply not check in, claim the virus was the cause, and cause Redweek to withhold payment to the owner. Without some clearer understanding or firm criteria, it might be better to have checks come to the owner directly from the renter. Perhaps Redweek could comment on this.