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Original Message:
COVID-19 Related Cancellations (by Brad H.):
I have the same issue. Basically Red Week's policy is they state they have nothing to do with an owner's decision with regards to a rental. An owner can say "too bad I have your money, screw you" . I am banned from traveling to the USA and I have a rental for April 3rd. I have repeatedly asked for action on my rental and have received nothing but platitudes. I have offered to pay the cost to move my rental to a fall booking and have heard zero. Red week is a facilitator and if the owner you rented from has no morals and no heart you are going to be out of pocket.