COVID-19 Related Cancellations

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Original Message:

Re: COVID-19 Related Cancellations (by S L):

The owner is waiting to hear from Redweek as he is unaware that I opened a dispute through Redweek and wants me to proceed through Redweek first. He is calling Marriott, Marriott website states that they will cancel without penalties to vacation owners prior to the 60 day arrival. I can send you a screenshot of this info. Seeing that Ko Olina is shut down, I should not be penalized with this cancellation and expect a full refund as Marriott is not hitting the owner with any penalties. Please send the dispute to the owner so that this can proceed before the 60 day date. Thank you.