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Original Message:
Re: COVID-19 Related Cancellations (by S L):
jamesa960 wrote:Are you saying that the owner has to call the Marriott to cancel to reservation? It's that easy? Did your owner have a "no cancel policy"?
The owner wanted to proceed with cancellation once he received the dispute I opened through Redweek. I don’t know if he heard from Redweek but Marriott verified the reservation was cancelled and I believe only an owner is able to do this. The Marriott policy is that if the trip is more than 60 days out then they will waive all cancellation fees, thus my rush in trying to get this processed. I am now waiting for Redweek to issue a full refund.