COVID-19 Related Cancellations

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Original Message:

Re: COVID-19 Related Cancellations (by Den):

Redweek's Arbitration panel - As I read these postings, it seems the arbitration panel makes and imposes decisions on the owner without consultation. Further, we are subjected to this process only if we run our transactions through Redweek's contract and collection process. Is this true?

I'm starting to think I may be better off as an owner to revert back to working directly with the renter. This more personal approach has always worked well for me and I have gained new friends and renters. With respect to verification, I usually include a copy of the reservation as an addendum to the simple contract. The renter can then determine the validity of the reservation with a call.

Any thoughts?