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Re: COVID-19 Related Cancellations (by Gretchen):

The same thing happened to me only 5 days before the renters were to check in at the Waiohai in Kauai. I was never contacted by Redweek or the renter to try to work something out. Instead I got the same message about a dispute having been opened, Redweek deciding in the favor of the renter to return the full cost.

I am now too late to get my week moved to a later date with Marriott. Instead they are giving one week at Interval International, which I have found virtually impossible to book/use. I will definitely NOT list my rentals on Redweek again.