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Original Message:

Re: COVID-19 Related Cancellations (by Den):

Regardless of the virus, I would be better off by letting the renters out of the existing contracts and have Redweek return their money. I could then relist for rent without having Redweek in the middle and reach a fairer solution with the renter, if necessary.

I liked the idea of having Redweek take on the contracting and collection and hope Redweek will rework the program.

Redweek, please listen and help us protect ourselves. If you are willing to make changes, please tell us what changes you will make. The first change should be that there are no refunds without owner consent. Also, slow down these refunds, make the renter justify the refund to the owner.

***Solution for weeks not rented - Go to the listing and edit the contract section to use your own contract and have the rent come directly to you. It works.