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Original Message:
Re: COVID-19 Related Cancellations (by Deborah B.):
Soooo....I am thinking go and cancel the week now with Marriott. It will go into Interval with the lousy 30 days before rescheduling a stay, but at least not lost. Creative re-usage of this week will be for like Orlando, Hilton Head or some other place with a plethora of resorts to select from at the last minute. Will just have flights planned for the area and grabbed what we can.
markh501 wrote:decoratingplus wrote:Would be nice to hear more if this is happening for many other resorts. Orlando does not have Hawai’i’s mandates this time , but I am sure a request was made to cancel my rented week. I plan to refund the renter the excess of my maintenance fees but will be surely miffed if not informed by Redweek soon enough that they are refunding and no time for me to bank the week. Crazy timesDeborah Don't expect to be informed by Redweek soon enough. I was expecting my renter to cancel and even checked at Midnight eastern (3/21/20) the night before check-in: Not A Whisper! At 2:00 PM on day of check-in I was informed of a "Dispute" that was filed and ruled in renter's favor for full refund, this despite only having rented less than 3 weeks before...well into the pandemic. I lost my usage and maintenance fees; had I been informed 15 hours earlier, I would have been allowed to cancel with restrictions on usage and re-booking.