COVID-19 Related Cancellations
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Original Message:
Re: COVID-19 Related Cancellations (by S L):
phyl21 wrote:Susan: I could not find any communication from the owner of your rental in our system. The owner would just need to send us an email (support@redweek.com) stating he will be canceling this rental and has agreed to provide the renter with a full refund. We will handle it from there.
Redweek: The owner has emailed and tried contacting you. Can you please proceed with the cancellation ASAP?