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Re: blog-5085 (by Pamela H.):

I have to say that I am extremely disappointed in how RedWeek.com has chosen to handle my rental contract. My renter wanted to cancel due to the Covid epidemic. Unfortunately, I was unable to change or cancel the reservation at the resort. I offered to split the difference with the renter, but she refused the offer, and filed a dispute. RedWeek sided with the renter, despite numerous clauses in the contract that made her liable for cancellation. I would have been happy if they split the difference, but now I am out the entire rental fee, the fees to RedWeek and my week.