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Class Action Against Diamond Resorts? (by Irene P.):

Debra There have been 127 Platinum members (just among our small group of 4,600 members) alleging they purchased additional points based on false claims that they would be relieved of maintenance fees, be able to sell points, relieve their heirs of the burden (an heir rarely must inherit a timeshare according to attorneys), or the newest "heat" as agents describe it, "unlock equity." When you read their reports in aggregate, it is impossible not to conclude the strategies are orchestrated, sophisticated and rehearsed, requiring several levels of cooperation from the highest management levels on down. As I have posted repeatedly, Diamond has a class action ban, but we have found regulators and lawmakers interested. To learn more join our member-sponsored Facebook launched in 2017 consisting of 4,600 mostly Diamond members. Through self-advocacy about 50% of complaints resolved. Several defaulted. Platinum member 126 from yesterday, a couple in their 80s. Two years ago she was scheduled for major surgery. Her brother died due to complications from surgery, so she was worried about her heirs. At a New York dinner they were sold $80,000 in points, financing the bulk. They had no prior loan. They were told at Platinum their account would be "self-sustaining" so no more maintenance fees. Their daughter called me overwhelmed. Worse, two years ago they paid an exit company in Florida $10,000. The exit company filed a complaint in Nevada. That was the wrong state as they purchased in New York. Nevada only has responded to 100s of complaints with a "You have a no proof" letter, even if there is proof. In New York, the AG is on the side of the consumer, in my opinion. This family is financially ruined. Many of the other stories are just as bad. Many are veterans and many of the veterans are disabled, six from Agent Orange. On the positive side, I heard from four families yesterday who resolved their dispute through self-advocacy, working directly with their timeshare companies. https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/