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Is TUG Helpful? (by Jo A.):

I was an early member of tug and received valuable information from many of its members and especially gathered great vacation information from the review postings. There are many different boards some are not related to timeshares. TUG members are very helpful. I became inactive for some period of time and then wanted to post my timeshare to rent. My experience was not a good one it was very upsetting. . I was asked to provide copies of personal information relating to my timeshare which was I was uncomfortable doing and was refused to post a week after submitting some documents to prove ownership several times. The person refused to allow me to post a Marriott week to rent which I had owned for over 10 years and would not identify themselves even when I asked and had treated me badly. I had posted weeks for sale some years earlier with ease and had not had this experience. I was insulted and upset at how I was treated and challenged about owning a Marriott week that I simply wanted to post to rent. I have also posted this week on RedWeek and was never asked to prove ownership. It’s simply left me frustrated and disappointed. I do understand there are many scammers and and this was the reason I was giving for asking for a copy of my deed and other personal documents. I still never knew who I was communicating with at Tug who controlled rentals posted and could clearly see from my info that I had been a member since 2000.

janes635 wrote:

Has anyone used TUG? It’s the Timeshare Users Group. Is is helpful? I’ve been reading it but I see a lot of people arguing with each other so I am not sure if I can trust it. Is it reputable?