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BEWARE: Renting from any unit owned/rented from Peter Sejna (by Den):

antoinettea7 wrote:

This is my experience renting from Peter Sejna. We rented a unit at the Aruba Marriott Surf Club that was being offered by Peter Sejna. Although the travel ban into Aruba from the U.S. due to the Coronavirus Pandemic made the unit uninhabitable as we were not allowed to fly into Aruba, he refused to give us back our money or EVEN A PORTION OF IT. We even tried to make things fair and asked if he would split the amount - (not his fault unit couldn't be used; not our fault Aruba closed borders to U.S. Citizens) he would not budge and kept the entire amount! Told us we knew the risk!!!! Redweek said there was nothing they could do as we dealt directly with him. Word to the wise - Always use Redweek Vertified as they will refund your money in this type of situation. EVERY PERSON I KNOW WHO RENTED A UNIT DURING THE ARUBA BORDER CLOSING (there were 6 families) RECEIVED THEIR MONEY BACK FROM THEIR OWNER - EXCEPT FOR US.

Interesting - Did you know of any travel restrictions when you rented the week? How far in advance of check-in did you request to cancel? Did you buy travel insurance and would it have covered your loss?

Insurance - One advantage of using Redweek Verified is access to the travel insurance. Unfortunately, it seems most renters do not purchase it and then expect the owner to make up for it by refund or adjustment.