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COVID-19 Related Cancellations (by Anna H.):

I have to comment.... All property owners, worldwide, are responsible for the taxes and overall maintenance of their properties. This applies to ones home as well as ones recreational property. Many owners of recreational property opt to rent out. Timeshare is no different. When you buy one or more units, you sign a contract that makes you responsible for its yearly dues. Whether you use your week(s) personally, or rent it out, the obligation is yours. When owners sets their rental price, many are seeking to recover cost, while others charge a premium and that too is acceptable. My point is this, the burden of a unit's expenses does not fall on the renter. This is clear when you signed the purchase agreement for your property. Penalizing a renter who entered a contract in good faith expect the same. A worldwide declared pandemic (covid 19), issued by WHO with strict instructions to self-islolate for all nations, is not a standard insurance clause. You fail to realize that we are all still dealing with this catastrophic world crisis!!!! Renters had no choice but to cancel. Travelling anywhere locally or worse a foreign country, made no sense. It still doesn't. While owners are understandably upset with their Resort Management's inflexibility to rebook weeks, renters should not be forced to pay for a stay they can not travel to. While your resort "claimed" to be open, the reality was they were closing facilities bit by bit, with plans to shutter as soon as they could get their existing guests out. This meant that those who were already vacationing were asked to check out sooner, and reschedule flights. Think about this for a minute. Many who departed for their March break vacation, were forced to cut their trip short because their Gov'ts told them to come home. They lost out, yet they were grateful to be back home safe from the spread of Covid 19. We all understood this was happening, as we were all glued to our TV sets, listening to the same news. Many of you brought up travel insurance. Well, what about owner's opting for their own insurance coverage against lost of use. Surely you could have bought this type of protection yourself, but you didn't. WHY? The option to buy insurance is not exclusive to the renter. Have a heart people. A world pandemic changes everything!! Final comment.... do unto others as you would have done unto you.