Post reply
Original Message:
Re: Class Action Against Diamond Resorts? (by Irene P.):
Joyce: We have received other complaints about Eursala Jones Giles. She was selling in VA, then Florida now back to VA. Four agents working in Hawaii with multiple complaints have been transferred to Virginia selling Hawaii points as equity in real estate. We gather multiple complaints against the same agents. There is a report summarizing 139 Platinum members, 28 complaints against the same agent, reportedly rehired August 1.
Diamond has a class action ban in their contract forcing arbitration. I would never consider arbitration. Arbitrators are paid $400 to $800 an hour. They receive perks, according to a criminal investigator who met a Diamond arbitrator in an airport returning from a trip (the arbitrator was returning from a Diamond trip).
This is our Diamond FB of over 5,000 members, most reporting allegations of unfair and deceptive practices. Please join for straight answers. https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/
There is a network of volunteers across the country and Canada answering questions about regulatory filings and media/legislative outreach. Diamond has been doing better listening and resolving disputes.