Original Message:
Re: Diamond Resorts reduces owner benefits again! (by Donna M.):
HI, I am trying desperately to return my Beachwoods Kitty Hawk NC unit to Diamond Resorts through the transitions program. I am getting such a runaround, it is unbelievable. I qualify, but they just keep saying I do not. I was gifted the unit by a family member and I think they think it is a resale. Despite submitting tons of documentation, I cannot get past the "party line." It seems no one is really looking at my application. If it does not fit on the assembly line, they won''t deal with it.
I gave up and filed a complaint with the NC AG. I've been communicating with Diamond since early August. I'm perfectly willing to pay the $1000 fee. I just want out!