Be careful of renting with Covid escalating
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Original Message:
Be careful of renting with Covid escalating (by Cathy C.):
We had booked a week at the Marriott Surf Club in early October from an owner there. Due to the escalation in cases in the last week we decided to cancel due to the CDC's warnings on the severity of the spread. In contacting the owner to cancel, we were advised there would be no refund given, not even a small amount. It's very disappointing to be treated in such a poor manner. We had a similar situation with one of our Marriott timeshares earlier this summer as the couple that rented from us were concerned for the safety of their 2 small girls. We promptly refunded their entire payment as we felt it was the right thing to do.