Has anyone ever been scammed using redweek?

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Original Message:

Has anyone ever been scammed using redweek? (by Kathryn P.):

Yes we have!! Last March we rented from a couple in England. It was the Marriott in Park City. On the day of arrival, everything shut down due to Covid. We had to turn around and come home. We asked them if they could at least give us back the night we stayed there because we had to rebook to get out of there, or give us half back, or even let us pay their maintenance fee and give us back the rest. NOTHING!! We lost $4250!!! Gone. The airlines gave us back money, the car rental gave us back, even EPIC ski pass gave us something. They were the most uncompassionate people I am so afraid to rent from REDWEEK again. I believe in KARMA!!!!