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Re: Has anyone purchased from Vallart Gardens? (by Heather N.):
Hi my husband and I went to Vallarta Gardens in August of 2018. We had no intention of purchasing however Mike in sales convinced us to sell our existing fractional unit via Arrow Marketing with monies to be sent to us within 300 days and to buy at Vallarta Gardens. It has now been 500+ days and no funds. We are also getting NO assistance from Vallarta Gardens. They are insisting Arrow is a 3rd party and that they have nothing to do with them - no responsibility for introducing them to us, no responsibility for dialing the phone to them or for paying the "fees" to Arrow marketing. I called Mike our sales rep at Vallarta Gardens and after acknowledging he knew who I was, when I told him what I was calling about, he hung up. I called back - no answer. Emails and phone calls to Arrow end in nothing but more lies. We've heard things like so and so has Covid, issues with transposing our account number to transfer funds, issues with taxes due to the Mexican government and on and on. All lies. I have asked for a full refund from Vallarta Gardens. Has anyone any ideas on how to push for this or any agencies we can work through to resolve this? thank you