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Re: Re: Vallarta Gardens Timeshare Scam (by Orlando T):

Dear Dan and Tina Haskell,

I have studied your conveniently well presented story but you forgot to mention that as per the terms and conditions for the promotional package, also signed by both of you, you cannot attend to other presentations in the bay during the stay at Vallarta Gardens. I guess you missed to mention that the taxi you were requesting was for attending Velas presentation Saturday morning, you confirmed that during your appointment with Vallarta Gardens sales team on Monday morning. You have to be very cynical to come and make these kinds of accusations. By the way, Paradise Village invented timeshare fraud over 30 years ago.

tinah343 wrote:

Vallarta Gardens Scam My wife and I booked an all-inclusive resort with Grand Riviera Resorts (Edgar Perez), and I had to prepay before he would book it, which was supposed to be at a resort in Playa del Carmen for five nights. Edgar called me and told me they didn’t have any availability, so he booked me the Occidental in Nuevo Vallarta, and we were ok with that because we had stayed at Paradise Village before which was just a couple blocks away. We had to cancel a couple times in 2020 because of Covid. We rebooked for Jan. 22-27, 2021, and a few days before arrival, Vallarta Gardens called for flight details so they could pick us up at the airport. I called Edgar, asking why it wasn’t Occidental, he said it is, it’s the same thing. We arrived on the 22nd, and no one was there waiting for us with our name. We took a taxi to Vallarta Gardens, and it was not the Occidental. I called for a taxi the next day and the Concierge asked where we were going and I told her we were going downtown for shopping and browsing, she said the taxis weren’t running until 11:00. We had to walk about a half mile out of the resort and get our own taxi downtown. On the 25th we had to go to their timeshare presentation as part of the package deal with Grand Riviera, our presenter was William Castro. They tell you it’s a 90 minute timeshare presentation, it was four hours. At the end of the presentation we told them we were not interested, so they told me I have two options, either buy the timeshare or leave the resort. I told him we will leave, then he told me I needed to pay for the three nights I had already stayed, and I told him I already paid Grand Riviera. My wife and I went back to the room and packed our bags and carried them a half mile up the road to leave the resort. When we got up there the guy would not let us leave, so when the door opened I walked out, and he blocked my wife from leaving, then I grabbed her bag and pulled it out of his hands, he grabbed my wife’s arm and she pulled away. On the street there was a vendor selling pineapples, and I asked her to call us a taxi, the guy followed us out and called the police. When the policeman arrived he didn’t speak English, so we tried to tell our story, but he was not understanding. After about 20 minutes the guy said we could leave. Then the policeman said the taxi could take us, so we went to Paradise Village and we had to pay them for two nights until our flight home on the 27th. I checked my bank account and Vallarta Gardens had charged my credit card $2,481, plus $253.91, and my debit card $253.91. I did not authorize any of these charges. When we first arrived at Vallarta Gardens, they told us that they need a credit card to put on hold for any incidentals, or charges. I gave them my debit card first and he said it needed to be a credit card, that’s how they had both my cards to charge both of them. They told us at the presentation that they are not a timeshare, they are a gentlemens club. Paradise Village and everyone else told us that’s because they lost their credentials and they are fraudulent. After googling Vallarta Gardens, I read all the scam stories and lies they tell, a lot of their stories are just like ours. Grand Riviera Resorts is just as crooked as Vallarta Gardens, and I want my $2,000 back from them as well.