Original Message:
Re: Re: Re: Re: Re: (Vacation limitless) First company who actually helps me get rid of my timeshare (by KC):
megant122 wrote:I don’t see any instructions on how to get my money back! We are not in Mexico anymore, we have been home for about 10 days and we’re freaking out cause we haven’t received anything in the mail from them, no emails, only our credit card with our 11k balance on it. We are worried we now have two obnoxious timeshares 😭
1. The contract rescission (cancellation) period in Mexico is only 5 days. If you have already been home for 10 days without formally rescinding, that option is obviously no longer available to you; that ship has already sailed. If you were not provided with any formal notice of your rescission rights (a legal requirement, even in slippery Mexico), contact PROFECO and attempt to get the entire transaction invalidated and your money refunded. Look through your contract materials very closely before asserting that you were not provided with that notice of rescission rights, particularly since at the Mexican end they may very well be able and ready to produce a document bearing your initials and / or signature indicating that these rights were indeed presented to you at the time of contract execution.
2. Unfortunately, reports abound in great numbers about timeshares (allegedly) "traded in" Mexico, but actually being left completely untouched after "the deal is done" in Mexico. Your concerns are well founded and it is entirely possible (quite likely, actually) that you now have two contractual obligations, at least for now.
Your first and best (and ultimately, maybe your only) available option at this juncture is to immediately open a formal dispute with your credit card issuer, challenging the $11k charge. Don't delay; you might have as few as 30 days from the transaction date to formally file that dispute. If the "trade in" is clearly specified in your contract and not processed into new ownership within the time period identified therein (if any time frame is even mentioned at all), you might have a basis to claim breach of contract and you might prevail on reversing that credit card charge. If the contract you signed makes no mention of the "trade in", or lacks any specific timeline for completing the lawful and valid transfer of ownership of that so-called "trade in", you may essentially be just "SOL". Good luck.