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Re: Request to book not being answered (by RedWeek Support):

Sean: Our management team discussed a rating system, but ended up deciding against it since they felt new posters or owners with only one timeshare to rent each year would be put at a disadvantage. They would have few or no reviews, while timeshare brokers using our website would have many reviews and ratings.

If the owner chooses not to have RedWeek verify their posting, it is a do-it-yourself posting and RedWeek is not involved in the process. If the owner uses the RedWeek full-service option, then the renter is assured of a prompt response as well as a safe transaction.

Even though we do not get involved in the do-it-yourself process, we will follow up with an unresponsive DIY owner if the potential renter has not received a response after 48 hours and contacts us with the posting number.