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Re: RCI WORSE COMPANY (by Bryan W.):

jeffw129 wrote:

bryanw21 wrote:

phill12 wrote:

jeffw129 wrote:

It's not RCI that's the problem it's people who don't take the time to understand the program and how it works. If ya take the time to get to know the program and how to make it work for you u'll be much better off.

After reading all your post telling us we don't understand how Rci works I have to think you work for Rci.

You don't need to come on here and lecture us owners on how this company is great and the screw ups are the owners fault for being stupid! We allready have jayjay to handle that job!

I can't talk for others but we are not new to timeshares and do know how the game works. This is reason we left Rci 12 years ago and three of our friends finally quit within last three years.

We have been with II for seven of the last 12 years and they work the same way but don't screw the members like Rci.

Phill12,

I have to agree with you on Jeffw129 seeming like a mole for RCI. I've taken the time to learn the RCI system, I've taken extra vacations for cheap, that is something I agree is a good deal, if you are flexible on where you want to go and when.

I have what all the RCI telephone salespeople claim is a hot- redweek resort with "powerful" trading clout. Who hasn't heard this line before? I even tried to get a resort two years in advance, put a deposit on an active search, checked back all the time and ran my own searches but got nowhere.

I even tried it with the caribbean sailing week exchange and finally called them directly. They told me that they don't have any openings for the next 3 years. Booked solid with a waiting list. How can RCI promote that you can get an exchange with them at all? Maybe Jeffw129 can tell us.

I read his response (and replied to it) to the thread about mandatory meal plans, and he was the same way, really defending the ugly underbelly of the resorts money machine. It is like he just came from an Amway meeting or something, all idealisitic and naive and gushing about how great an all-inclusive plan is.

After reading this thread all I can say is: jeffw129 either say something factual and useful or just lurk please.

Say something factual and usefull?? I am speaking of my own experiances. What could be more factual than that? That's what these forumns are for, i say what i think and you say what you think!! I just have 1 question for who ever wants to answer it.. How come me and many others are satisfied with our exchanges and then others aren't?? I personally think it's either you don't know how to work the system or it wasn't explained properly!! Because honestly? Do you think the operaters at RCI just like me and that's why i get what i want? Heck no!! I Asked the right questions to operaters i felt knew what they were talking about. But i don't know maybe i've had a lucky streak for the last i don't know how many years!! But if it bothers all you negative people out there that i am successful with RCI than i will gladly stop posting and trying to help!! And for anyone who would like to share tips and pointers about how to make it work than let's keep posting and start getting rid of the complainers.

I have to admit, my remark was somewhat antagonistical. I apologize for that, but now that you mentioned sharing tips and pointers is what you are here for, but then it seems like you want us to beg you for your secrets.

"I just have 1 question for who ever wants to answer it.. How come me and many others are satisfied with our exchanges and then others aren't?? " ANS: because maybe some of us are more particular than others on what they expect for service and promises, and are more particular on where they want to stay.

Since you possess a user satisfaction level that some of us can only hope to achieve, please help us by sharing your tips and pointers. Why don't you just tell us: Who explained the "system" properly to you? Surely it wasn't the timeshare sales guy. "What the right questions to operators? "What criteria you use to decide if the operators know what they were talking about? What is it, exactly that they would be talking about that would require a level of knowledge beyond the ordinary? Aren't we to expect the RCI operators to know what they are talking about? or is that an exception to the typical experience? How do you get rid of an operator that you believe does not know what they are talking about and replace them with one that does? How do you get the operators to stop trying to sell membership renewals?