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Original Message:

Re: Orange Lake Country Club reviews (by Tim H.):

sunrisehawaii wrote:
I can't believe you didn't like Orange Lake. We own 3 weeks here and have never had a bad condo. We own in the North and East villages and they are very well kept and very clean. I love the open area's, the lazy river, and all the activities. If we have ever needed anything, it is brought right away. We have been staying there for 7 years now. I have to admit the sales people will tell you anything to make a sale, so before buying check with member services about what you are told. If you buy in west, you will stay in the west and so forth. Those are the oldest condos. RCI will usually put you in the west if you exchange. When we were down there in January they were all being redone. I think you need to give them another chance.
Well thanks for updating me on the changes. I am sure there has been improvements since I was there. It was beyond beleif when we attempted to stay and they made my wife, my children and myself sit around and wait untail nearly 11:00 and night while we waited for a unit that was clean only to tell us they did not have anythin. This forced us search for somewhere else to stay did not make me feel very good. So I know I am not alone in this and the majority of the people would not return if they had been treated like me. I will find the pictures I took and all that look at them can be the judge. Like I said, maybe they fixed it up but that does not change my fellings about what they did. Good businesses get measured on how they recover from a mistake and for that I give them a 1 out of 10.