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Re: My renter cancelled out, now what do I do? (by R P.):

You should have written up a rental agreement signed by both the owner (you) and the renter before confirming the unit in their name.

There's a sample rental agreement in the Buying, Renting and Selling forum, but you can word it to your liking.

Let this be a lesson to you to have a rental agreement in place for your future rentals.

BTW, why would RCI charge you $75 to bank your week with them. I've never heard of that.