construction

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Original Message:

Re: construction (by Thomas O.):

We just returned from 2 weeks at the resort. It is a lovely place and will be most beautiful when completed.

The staff was helpful.

My wife had called two weeks before our arrival and was assured that the resort was handicapped friendly and that it would accommodate a person in a wheelchair.

We had not requested a handicapped room as we did not think that it would be necessary, it was not.

There are 30 stairs do go down to the pool and beach. She was only able to navigate the stairs three times in two weeks with her cane. The elevator was still being constructed and was not able to be used to the pool or beach area.

We are greatly dissapointed that the project managers office was less than truthful in their assessments of the resorts ability to provide full use of the completed amenities to its handicapped guests.

It is our hope that the resort can be better equiped to handle older and handicapped owners. This was a lost vacation.