Original Message:
Re: Misrepresentations in the timeshare world .... beware (by Otto S.):
Misrepresentation is exactly what happened to us and I have been trying this past year to retrieve the money lost by this misrepresentation and no one at the Management level will take the responsibilty of crrecting the problem we had or the loss of money their employee caused us. We are over the road truck drivers that joined Whispering Rock Resorts. In talking with our agent about bringing our children out from Detroit to Phoenix and given this agent the itenery of where we wanted to go with the family, Grand Canyon, Sedona, and Hoover Dam, we trusted him to make the arrangements for us, because that's what we thought they did... Duh! will this agent lives in Phoenix and proceeded to get us tickets. Will he got thte tickets at a price we could afford, told us that he would order them with or credit card, we gave him permission to get the tickets, and he ordered the tickets, by the time we were able to pull it up online, we discovered he purchased the tickets leaving Phoenix, going to Detroit returning back to Phoenix.. when did they move the Grand Canyon to Detroit. We have spent a year trying to resolve this and with no luck.. we are out $1350. Yes beware of lies and mispresentation from these companies, Especially WHISPERING ROCK RESORTS....all they want is to make that sale and it doesn't matter what they promise because after you sign that dotted line they just pass the buck....or ignore you completely like they have done us.