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Re: R. C. I. (by Carolyn F.):

I have also found that RCI is not what it used to be, nor is their website. You used to be able to see what condos are available for rent and the $ amt. Not anymore! Also, they used to have a community bulletin board and we could rate resorts. Not anymore! They call you and say their RCI and don't give their names until you ask. That's not how I was taught in business school. You are not RCI or the company, you only work there. I waited 2 years for Hawaii, and two months before the 2 year expiration period was up after depositing my Gold Crown Resort, some RCI agent called me to notify me that they found accommodations in Hawaii. The resort did not sound familiar to me and I asked her what page in the RCI book it was on. Sure enough, it ended to be in Mexico! I didn't want Mexico, I wanted Hawaii and waited 2 years! I spoke to a supervisor and she explained to me there is a different marketing team and they are trying to expedite your desired vacation with a similar destination. Good thing I doublechecked. I would have had a place in Mexico with an airline ticket to Hawaii. I wasn't happy but she did finally accomodate my request and I did go to Hawaii. She was nice but they are hiring people that don't know anything and are not taught correctly.