Post reply

ask-redweek-hilton-buys-diamond-resorts (by Rhonda L.):

If you do a Class Action or anything to get our money back please let me know. I was told when we did a small point package for HGVMax there would not be fees to transfer our points to Hilton Honors or to roll our points over from Diamond...now I am told there are cost for everything now. I even have the rep that signed us up on a text (6 months ago) that said she was told there would be no fees for rolling points or transferring to Hilton Honors and yet I am told there are and, she came back yesterday and said well I did not know at the time but there are, sign up anyway. I am not going to sign up.

Let's band together... you cannot operate as a company like this and defraud people. I have been trying to call people and fill out forms to have people call me for more information. A day later or so out of the blue they call and I am on hold first time for an hour and when the person answered they hung up immediately without speaking. A few days later they called again and you automatically go on hold was waiting over 45 minutes and when the person answered they hung up immediately. Try calling any of the other numbers and getting a number for that department...it is non-existent and no one will give it to you or if they do it's an invalid number.

They tell me I must decide by December 6th but cannot reach a dang soul. I am simply not falling for any more lies. They do not have anything listed that tells you all of the fees you will pay for every type of transaction you will make but they want you to agree to it and opt In.