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Re: Playa Del Sol Resorts (by Al O.):

Yes, I stayed at the Playa Del Sol, Costa Sur very recently, in fact I stayed there last week during Memorial Day.

I'm not sure which rooms they'll be showing you at Costa Sur, but let me tell you as a timeshare, they are very mediocre. It's at best a three star hotel/timeshare, and will never ever be a five star hotel. The restaurants are fair, and the pool beachside is still quite pretty, but the downside is that it is a bit away from the downtown area of Puerto Vallarta, and there are not many good eats in the immediate vicinity.

Let me fill you in on a recent experience that happened at Costa Sur. While I was watching the biggest program in Mexico during the Memorial Day weekend (the Mexican soccer championships) the television cable went out. I called down to the front desk who indicated that since it was after hours, that if I could wait until the A.M.! Can you believe that? In fact, I told the front desk guy, that I was watching a favorite program of mine and that I wanted someone to see to it whether it was a hotel issue or a local room issue. He indicated to me that he thought it was a local room issue as no one had complained. About five minutes later, this front desk staff member called me up to say that he had called maintenance and that the issue was with the local cable company. I had to leave the hotel to go downtown (which is about a $5 cab ride)

The next day, I asked to speak with the manager to ask him what he intended to do about the cable. He told me that the issue still wasn't resolved but that it was a hotel policy not to give their customer's anything! Can you believe that crap? I couldn't. So I persisted and although the hotel kept putting up their hands saying that it wasn't their fault, it wasn't their fault, well it certainly wasn't my fault! All in all, I eventually was able to lodge a formal complaint and that's it. No free dinner coupons or free drink coupons.

For this reason, my stay there was tainted. However, my review in the first paragraph is extremely fair. If you check up on www.tripadvisor.com, it will agree with my assessment.

Al misobrilliant@gmail.com