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Re: Vallarta Gardens Timeshare Scam (by Sarah V.):

***** BUYER BEWARE ******

We "unfortunately" have a contract with Vallarta Gardens. We tried to get out of the contract within the 5 day grace period while we were still there and the sales manager "HENRY...aka... Hearold Williams email: synergyluxury@gmail.com" told us that we could NOT because he had "verbally stated" (which I did not recall him stating this at all) that the deal they were giving us was a one time deal offer and the 5 day cool off would not be available if we took their special deal of $28,000 for a 1 bedroom and of course those $1000+ yearly maintenance fees. So here we are stuck in a contract with them that "They" themselves are not honoring!!! We did NOT get into this for the purpose of vacationing...we were contemplating the potential for an extra $18,000 a year in our pocket that we could do more with.

We were there in August 2021 and our contract states that we could use our 6 weeks per year or sell them back each year for the amount of $3000 per week that we sell back.

So going forward...Henry said in order for us to afford the purchase price he could do the following for us in the contract so we did not have a financial hardship and could pay off our CC within 6 months! Our contract states that we sold back the first 2 years of 6 wks each year upfront to them and we would be payed out $36,000 by February 2022. We then received the following emails from Allianz Marketing Strategies (contact@allmarketingstrategies.com) who are the ones to disburse funds to you as part of your contract; after you deposit your weeks back to them and also pay your maintenance fees for the year.

Jan 10, 2022 sent from: contact@allmarketingstrategies.com Dear Mr. And Mrs. XXXXXXX, Accounting has calculated the closing date of your contract. The funds will be disbursed on February 27th, 2022. No further action from you is necessary at the moment.

- Feb 28,2022 We sent an email asking where our funds were. - Mar 1,2022 Response Dear Mr. And Mrs. XXXXXXX, Based on today's conversation with Juan Sanchez (Ext. 2839). Our records are missing the Certificate of full ownership issued by A Boutique Private Residence Club. We recommend you contact them and ask to receive your Certificate. Your payment will be standing by and processed after receipt of the Certificate.

- We retrieved the certificate and emailed immediately to Allianz Marketing Strategies - We then followed up with an email to Hearold because we got the below email in response to receiving our funds.

Dear Mr. And Mrs. XXXXXX, Be informed that your proceeds have generated a tax requirement of 41% (25% ISR & 16% IVA). Authorities condone this requirement when you maintain the property for a year, generating a CFDI for exemption. The local tax office certifies invoices after 60-90 days of complying with the previous requisite. Thank you for your kind attention. ALLIANZ Marketing Strategies

Mar 4 2022 To: synergyluxury@gmail.com Dear Hearold,

I understand my husband XXXXX called you this morning but after he spoke to you Allianz called us back and I wanted to follow up with you in an email so you knew what was going on.

First off, I want to say that we do understand that we ultimately made the decision to purchase, even though due to financial reasons we did try to cancel the contract the next day per the contract details within the allowable 5 days to cancel but we were not allowed to cancel so we were ultimately stuck in this contract.

We stated to you at that time that after careful consideration we wanted to cancel because it would put us in financial hardship at which point you stated to us that if you added in the contract that we could sell back the usable weeks for the first 2 years immediately then in 6 months we would get paid out the weeks sold for a total of $36,000 at which point that would pay off the total cost of the property purchase price of $28,000, which we would have had to put on credit cards to pay for the initial purchase. We said fine we could probably do that and be financially tight for 6 months paying the minimum payments on our credit cards as long as the payments went thru in February. At that point you had the contract redone to add and state the above.

As well, we also have in emails from Allianz Marketing Strategies that we would be paid out the amount of $36,000 on February 27th 2022. That day came and had past and we received nothing, so we called them on March 1st 2022 around 12pm PST and we were told that the funds had not been distributed because they had not received the certificate of ownership paid in full (although no one told us we needed to send this) so we immediately sent the document to Allianz Marketing Strategies. Allianz sent us back an email that they received the document and that our funds would be processed within 24 hours, that was on Monday, March 1st, 2022.

As of today Friday, March 4th 2022 we have still not received the funds so we called Allianz again this morning and asked about why we have not received the funds? Allianz stated that due to some tax (that we were never informed of verbally or in the contract) we will either have to wait 6 additional months until we have met the one year mark of ownership in August 2022 in order to avoid having to pay the 41% tax or if we wanted the funds now we will have to go to Mexico and pay the 41% tax in cash in person, which of course we would not do because we would loose almost half of the funds. Please see the email from Allianz below!

I feel like we have been mis-represented and have no confidence that we will see these funds in August or ever for that matter, this is beginning to feel like we are just being strung along like many scams out there! You stated to us that if we ever have any issues to reach out to you and you would do everything you could to make it right. I am extremely frustrated at this point! In the US I know what recourse action to take and we do have a family attorney in Mexico we can reach out too, but I’d rather not have to go down that road if it can be avoided. I will forward the other email trail we have from Allianz stating that we would receive the funds February 27, 2022.

Is there anything you can do on your end? Is it possible to get half now and half in August? Please let us know as soon as possible. Your prompt attention in this matter is greatly appreciated!!

Very Respectfully, S. XXXXXXXX

- Then we get an email from some random bank....wanting us to fill out some forms with all our banking information. We verified with Vallarta Gardens and Allianz Marketing Strategies and they knew nothing of this. Extremely Confused at this point now!!!!! WTH is going on???

Dear Mr. and Mrs. XXXXXX This is a confirmation that the account registration procedure has been successfully finished. Funds of $36,000.00 USD have been received, deposited and secured and will be paid out to you at the time of closing, once the settlement transaction has been satisfactorily filled out. Please find attached all the necessary documents to formalize the closing of your transaction (3 PDF documents): 1. ABAI ACCOUNT STATEMENT. 2. ABAI MARKETING AGREEMENT. Sign, scan, and return, please. 3. ABAI DEPOSIT INFORMATION. Complete transfer, sign, scan, and return, please. Based on the importance of the transaction and request by Mr. Robles, we are looking forward to completing your transaction in less than 30 days, giving you a tentative closing date May 20/2022, 10 AM CST, which will be confirmed and locked once that you have signed and returned to us via email the attached paperwork and the confirmation of the deposit for your financial obligation(s). <Scanned or clear photograph of the wire transfer receipt for tracking purposes.> Please feel free to contact us if you have any inquiries regarding this email. We are looking ahead to closing your transaction soon. Thanking you again. abai Horarios de atención al cliente de Lunes a Viernes de 8 A.M. a 6 P.M. y Sábados de 9 A.M. a 1 P.M. / Customer Service hours are from Monday to Friday from 8 A.M. to 6 P.M. and Saturdays from 9 A.M. to 1 P.M. CST. Línea de atención telefónica: 558 526 1379. Call Us: 011 (52) 558 526 1379. www.abaimx.com P Antes de imprimir este mensaje o sus archivos, asegúrese de que sea necesario. Proteger el medio ambiente está a su alcance. / Before printing this message or attachments, make sure it is necessary. Protecting the environment is within your reach. AVISO DE CONFIDENCIALIDAD: Este correo electrónico y adjunto se dirige exclusivamente a su destinatario. Contiene información CONFIDENCIAL sometida a secreto profesional o cuya divulgación está prohibida por la ley. Si ha recibido este mensaje por error, debe saber que su lectura, copia y uso están prohibidos. Le rogamos que nos lo comunique inmediatamente por esta misma vía o por teléfono y proceda a su destrucción. Consulte nuestro Aviso de Privacidad a fin de que tenga pleno conocimiento sobre el tratamiento que se le dará a sus datos personales, así como los derechos que la Ley Federal de Protección de Datos Personales en Posesión de los Particulares y su Reglamento le otorgan. PRIVACY NOTICE: Emails and attachments received from us may be protected by the attorney-client privilege, as attorney work-product or based on other privileges or provisions of law. If you are not an intended recipient of this email, do not read, copy, use, forward or disclose the email or any of its attachments to others. Instead, immediately notify the sender by replying to this email and then delete it from your system. We strictly prohibit any unauthorized disclosure, copying, distribution or use of emails or attachments sent by us. Please review our Privacy Notice so that you have full knowledge about the treatment to be given to your personal data and the rights that the Federal Law of Personal Data Protection and its Regulations grant you. 2020 Derechos Reservados © AVALUO DE BIENES Y ASESORIA INTEGRAL ESPECIALIZADA S.C. / © Copyright AVALUO DE BIENES Y ASESORIA INTEGRAL ESPECIALIZADA S.C. --- Next we wait the year along with the additional 60-90 days they say is needed to process

- Nov 21 2022 From: contact@allmarketingstrategies.com Dear Mr. and Mrs. XXXXX, Authorities have confirmed issuing of certification on November 24th, 2022. Accounting will perform payment the following working day. - Nov 27 2022 My husband requests the the wire transaction number to follow up with our bank... - Nov 28 2022 Dear Mr. and Mrs. XXXXX, Accounting will process your payment today. - Nov 29 2022 Dear customer, A payment has been issued to your account last four numbers XXXX, in the amount of US 37,034.00. It shall be reflected in a period of 24 to 72 banking hours. The IMAD number for this transaction is 20221129 XXXXXXX. - Dec 5 2022 My husband sends them an email.... Customer Service, According to your email stating that the funds were transferred last Tuesday November 29th as of today December 5th no funds reflect on my account. I contacted my Financial institution and provided the IMAD # you provided me and they say that IMAD # are 16 digits in length and are alphanumeric, i have been trying to call your office and nobody answers, I will like someone to contact me with the right IMAD number. We have fulfill all the requirements per our contract with you. G. XXXXXXX - Their Response - Dear Mr. and Mrs. XXXX Your payment’s status is: “In transit. It reflects in a period of 24 to 72 banking hours from the date of deposit. If it was after 2:00 P.M CST, it begins processing on the next business day. - Dec 15 2022 To: Allianz Customer Service, It has been more that two weeks and the funds are not in my account. Even if the funds were processed on November 30th still is more that 72 banking hours. Again i called my bank and they informed me that the IMAD # is missing letters and numbers at this point i want a supervisor to call me and explain to me what is the delayed on this, we have been more than patient on this matter.

- No phone calls returned...they wont answer their calls (866) 217-1658 - A few more emails back and forth with no real further correct information...all just more lies!!!

-Dec 26 2022 From my husband... Its been a month since your email said that the funds will deposited to my account and still no funds have been deposited to my account, you are now in breach of the contract we entered with your company. I demand a phone call from one of your supervisors and i am contacting XXXXXXXX in Mexico and i will report you and Vallarta Gardens for SCAMMING people. What kind of company does not call back their customers unless they are scammers.

-Their Response: 26 Dec 2022 Dear Mr. and Mrs. XXXXXX, The transaction failed. We’re wiring the money back to you today. The IMAD for this transaction is 20221226 XXXXXX. It will reflect in a period of 24 to 72 banking hours.

- - - At this point I am NOT holding my breath and am going to move forward in contacting legal action!!!!

I have included so much information here so people truly understand what they are getting into... If they just want a vacation with Vallarta Gardens then great use it that way but if you are wanting to sell weeks back...DONT!!!

-- While we were there on the free stay all inclusive, we took the opportunity to speak with other purchasers that had been coming for years, they love the place and use it as an extensive vacation but we had 1 couple tell us that they had also tried to get out of it within the first 5 days and were told the same thing we were told. they had also tried to sell weeks back as well and never had any success getting their money back which is also why we originally tried to cancel but were unable per what we were told!!