I notice Hyatt Residence Club have different categories for their units (upper, mid, low), but Redweek told me that is only guaranteed for owners. So even if the owner's timeshare is an upper floor, the guests can potentially get a ground level unit? I am thinking to book a three-bedroom unit, since there are only 12 total, and owners get higher priority, I am really worried about the chance of getting a dark ground floor unit.

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Original Message:

I notice Hyatt Residence Club have different categories for their units (upper, mid, low), but Redweek told me that is only guaranteed for owners. So even if the owner's timeshare is an upper floor, the guests can potentially get a ground level unit? I am thinking to book a three-bedroom unit, since there are only 12 total, and owners get higher priority, I am really worried about the chance of getting a dark ground floor unit. (by Lingyun P.):

I notice Hyatt Residence Club have different categories for their units (upper, mid, low), but Redweek told me that is only guaranteed for owners. So even if the owner's timeshare is an upper floor, the guests can potentially get a ground level unit? I am thinking to book a three-bedroom unit, since there are only 12 total, and owners get higher priority, I am really worried about the chance of getting a dark ground floor unit.