Original Message:
Re: My timeshare is paid in full, but I am unable to stay at any resorts (by Karen S.):
My timeshare is paid in full, but I am physically unable to independently access the rooms using a wheelchair or mobility scooter. Even the handicap-accessible rooms are restricted because it is impossible to use the key card and have enough clearance at the doorway to open the door and gain access. Which department do I contact to cancel my membership? Any advice is welcome.