extra weeks
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Re: extra weeks (by Mary D.):
michaelb478 wrote:=========== I looked up Club Albufeira on the RCI site. It is unrated but, as you say, the pictures of the unit and grounds look quite nice. According to your description, you had a Studio unit: Sleeps 4 with sofa bed and bunk beds plus a mini-kitchen. Does that sound about right? Too bad it didn't look better to you in the morning. New construction can be annoying. (At least I assume that is what the crane was there for!) Imagine you were anticipating at least a one bedroom place after coming so far. MDWe have just returned from a holiday at Club Albufeira arranged by Extraweeks.co.uk. their pictures do look great but when you get to the site you are in a building site, the shop is a timber shed. We arrived in the evening due to a thunderstorm at Gatwick. Guess what, the shop was shut. so no cup of tea or a beer there then so we went to the accommodation, it was really bad, two bunk beads built into the wall in the passage & the main bed was a put u up in the lounge. there was even a crane at the bottom of the garden to look out onto. Guess what, we didn't even unpack the bags, went back to speak to reception, they seemed very uninterested & had no other rooms so we went of to find another place to stay which turned out to be great. when we went back the next morning as suggested, the boss was not there as agreed so we went back on Monday & spoke to a Andy who claimed to be a Director, with his attitude which was very aggressive saying it was nothing to do with them as it was booked through Extra Weeks. We rang them & were told they do not offer a refund as they do not have a refund policy, tell all your friends how unhelpful they all are