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Re: Upgrade option refused to be honoured (by R P.):

stephenc107 wrote:
I'm just wondering if anyone has any advice or experience of mistakes like this. Do Westgates have any legal obligations to honour this paperwork and are they just trying to persuade me that they don't have to give me the 4 bedroom due to their mistake.Thanks in advance for any help Stephen Connor

Yes, if it's in your written contract they will be FORCED to honor it. If it was merely a verbal statement made by a timeshare salesperson, then it's your word against theirs and can't be verified as the truth.

That's why it's always SO IMPORTANT to read your contract time and time again and verify everthing that's been promised you is included in your written contract.

BTW, I didn't think the new Planet Hollywood had been built yet, that it's in the preconstruction stage.

Westgate has one of the worst reputations in timesharing due to their manipulative hard sales pitches.