Upgrade option refused to be honoured

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Original Message:

Re: Upgrade option refused to be honoured (by R P.):

stephenc107 wrote:
I've recently purchased at Planet Hollywood Towers by Westgate in Las Vegas. I have purchased a 2 bedroom unit every other year.

The option to upgrade letter that Westgates gave me states that the upgrade is to a 4 bedroom every year instead of 2 bedroom every year.

I thought it was too good to be true and when I enquired about upgrading the New Owner Relations department confirmed that the upgrade is for a 4 bedroom unit.

While re-reading your post, there are some things I don't understand. If you purchased an every other year timeshare, how can they upgrade you to an every year.

Normally when one buys an EOY (every other year) that's what they get and I've never heard of anyone buying a 2 bedroom timeshare and given the choice to upgrade to a 4 bedroom unless paying a lot more money for that 4 bedroom.

Please re-explain as it seems something is missing here.