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Re: Upgrade option refused to be honoured (by KC):

stephenc107 states, quoted only in pertinent part:

>> I am taking advice from several sources in the UK on how to cancel this agreement without any negative effects on my credit rating. << =======================================

I did not realize before now that you are in the UK. With that in mind, the one closing suggestion I'll make is that if you are seeking legal advice in the UK, please be sure that the advice comes from someone knowledgeable about U.S. law, and U.S. contract law in particular. Remember, you don't just have an "agreement", which is a rather informal matter. You have a legally binding CONTRACT. Quite different. Bad legal advice could prove to be be worse for you than no advice at all.

I sincerely wish you luck and success in extracting yourself from this situation in a satisfactory (satisfactory to you, not to Westgate) fashion.