Original Message:
Re: Advance Fee Timeshare Resale Company Training Material (by Gary M.):
Below is the response given to a potential victim when they are told timesharemls.org's (CHL Marketing, Inc.) BBB Report isn't a very good one:
Better Business Bureau Rebuttal
We are currently disputing the BBB report through our legal department. They did mention that we are disputing the report on their recording, didn’t they? They didn’t? (Act Surprised). Well I’m really glad you called the BBB because we need to know that. I’ll have to immediately alert our legal department on that. Thanks for the heads up) Clients Name).
Believe me _________, we are not the only company that has had problems with the BBB’s unfair reporting practices. We used to be members. However, in 1997 when the Orlando BBB was issued a federal indictment for extortionary business practices, we withdrew our membership, they haven’t been too accommodating, to say the least.
You see the BBB membership charges the member merchant by the number of employees. We are a large company with many employees so we save thousands of dollars annually by not being a member. (And that money goes into the advertisements of your property) The BBB lose thousands of dollars annually. But I’m sure you can appreciate that everything has its. Price. So I would strongly urge you to take with a grain of salt, a report that essentially has no basis in fact.
In the few instances where we have had a minor complaint, we have addressed and resolved it immediately! And on the rare occasion when it does happen, it’s usually due to a seller who has an unrealistic idea of what their timeshare is worth. You see, as a “For Sale By Owner” Company, we can only suggest to the seller what they should be asking for their unit. We suggest prices that are less than what the resort is selling them for so the buyer can realize a savings. We cannot dictate to the seller what to ask for the unit and we cannot refuse to market their unit if they are a paying customer _______ there are enough obstacles you have to overcome in order to sell/rent your unit; so don’t let a “sour Grapes” BBB report become another one. Now which credit card are we using today?