Help w/ Contract Language

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Original Message:

Re: Help w/ Contract Language (by Kimy N.):

Update on my case in regard to an error on my Certificate of Ownership. So after a month screaming and asking help from my credit card and Profecco, I just received the revised Certificate according to my contract with no explanation or apology from the resort. However, I still have not heard from my credit card or Profecco in regard to my request to have the contract to be cancelled. Eventhough the resort sent me a revised Certificate, I still want to cancel it because of their lousy customer service. The imagination that I have to deal this kind of service for the next 30 years make me feel sick. In addition to the fact that they asked us to sign away our rescission period (which they knew it is against the law in Mexico) make me doubt of their business practice. While waiting to hear from my credit card and Profecco, anyone has any suggestions or ideas, please let me know. Thanks all.