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Original Message:
Closure for hurricane repair (by Monica B.):
I've been exchanging with Hideaway Sands regarding the hurricane damage. They say that they will not be reopened by week 10 2025. I've asked for a refund or a future credit for not being able to use our time share or exchange it due to closure. Both are entirely within their ability given that they rent units out during normal cirumstances. They should have continuity of business insurance and are likely getting disaster relief as well as the insurance. Instead of reacting as a business with a fiduciary responsibility to their owners they are saying no and trying to shame me for inquiring. It seems they rather face a class action suit from their owners rather than do the right thing which is entirely within their ability.