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Original Message:

Re: Marriott's Vac Club Reservation System - prejudiced against owners (by Jeffrey C.):

Hello, You're right that a delay in the system during peak booking times is frustrating. Marriott should ideally invest in technology to handle high traffic more effectively, especially for popular properties. The practice of holding back suites for general public bookings, while frustrating for owners, is not uncommon in the hospitality industry. However, it's understandable that you'd feel overlooked as an owner when inventory is made available to non-owners. Regarding the sale of units to the general public, this should ideally be outlined in the purchase agreement or the terms of ownership. If you don’t recall seeing this information, it may be worth reviewing your contract or reaching out to a legal expert who specializes in timeshare agreements.