Original Message:
Scammed by The Villa Group in Nuevo Vallarta: need to know if any recourse? (by Manon B.):
This is the issue, in a nutshell:
My husband and I took a trip to Puerto Vallarta in October, 2006. We have time shares in a few different properties because it works well for our live-style and current situation. We attended the "owner's presentation" in the sales room on the property. We told the sales person we were not interested in purchasing any more time. At that point, she brought over another sales person who, when we said "no thanks" offered a deal wherein the last 5 years of our contract would be purchased back for about the price we would pay for the upgrade. Based solely on that, we agreed. The sales person brought the contract to us the next day. There were some non-related matters that occurred during that stay, with the upshot, among other things, being the "contract" we were provided for the buy-back was reviewed by I guess a sales director who informed us that the company would stand behind it. I asked for that confirmation because I am a paralegal not an atty, and certainly not familiar with Mexican law. So, when the pay-back was supposed to be paid, you guessed it, we didn't get squat. After many months of trying to figure out what was happening, it turns out, that the company's position now is that it was not a "regular" deal, the salespeople involved were fired, and the company is not standing behind it. So, we're trying to determine whether or not to continue to pursue it or cut our losses. Suggestions?