Global Access thru Orange Lake Resorts

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Original Message:

Re: Global Access thru Orange Lake Resorts (by Anne R.):

ianf18 wrote:
lee144 wrote:
Does anyone have any experience exchanging their "week" to Global access points? Any positive or negative feedback?
Hi.

I have purchased an extra week so that I can use weeks with 'Global'.

My experience is that I am appauled by the service provided by Global and RCI.

They have turned me from an Orange Lakes lover into a hater of this system. I am now considering selling the three weeks I own because I spend hours on the phone resolving problems.

I cannot easily book exchanges and the management of these organisations need to experience the low standard of customer service experienced.

My advice. DO NOT BUY THIS PRODUCT

You want to stay on the weeks system, is that correct? I haven't changed over yet, but was thinking of doing so, simply because we can't use our week with Orange Lake and also with Occidental Allegro and our Mayan Palace Resort in Cancun. Anne Reeves870