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points for airfare (by Mike N.):

amandaa39 wrote:

I just called and booked our flight. This person was much more helpful in explaining things than the person I talked to yesterday. I kept thinking about the transaction as the 2 tickets combined instead of treating each one separate. All he did was open up our points for next year and we used 18,000 of those toward the 2nd ticket (we had needed 140.000 total for the tickets) and paid the difference. Between the difference of the tickets and the transaction fee we only ended up paying $314. Not bad for a flight to Mexico! :)

================ Glad it worked out for you. Many times I've called back to talk to a different rep and got different results (I've found this to be true with customer service reps of various companies, not just RCI). Last year I wanted to re-book a points reservation into a larger unit (same resort same week). The first rep told me it would cost a fee and I would have to forfeit some points to do this. I had no problem with it since I knew the rules. Later when I called back, the second rep waived the fees and did not penalize me with any points forfeiture. She just "charged" me the additional points for the larger unit.

While I'm not the "know it all" expert on points, if you have any other RCI Points questions feel free to ask and I'll try my best to answer them.