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Re: Royal Marketing Group (by Carol G.):

This company is definitely a scam. We have a timeshare at the Grand Mayan in Puerto Varata. At purchase time the sales rep recommended a number of companies including Royal Marketing. We signed up, paid the fee, and have had no response. If you are able to get through on their phone line (I was put on hold 2 1/2 hours on Friday just to be put over to their answering service at the end of the day), the staff member will only give you the basic response, "we will call you when we receive a confirmation for your timeshare." That hasn't happened since Feb 08. Another owner has been waiting since Dec 07. I called the Grand Mayan Marketing Group in Puerto Vallarta to lodge a formal complaint and requested that the Royal Marketing Group be removed from the list. I was able to get a manager's name at Royal Marketing: Regina Almstead, Royal Vacations Club, 4699 N. Federal Highway, Whitehouse Point, FL 33064.