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Original Message:

Re: Royal Marketing Group (by Gina H.):

After 2 communications with customer service at the Grand Mayan, we received a call from a rep from the Wyndam group. They are partners with Grupo Mayan. They offered some help in renting the weeks. I suggest, if you own at the Mayan, you contact the customer service rep via email and explain your situation. It looks as if someone really is listening. Not sure what will come of it though - will keep you posted.